Customer care

Glass Product Disclaimer

At Pocket hearts, we take great care in providing quality glass products designed for everyday use. However, glass is a fragile material, and it is important to handle your heart with care. Please read the following information carefully:

1. Fragility Warning:
   Glass will break if dropped, knocked, or exposed to sudden changes in temperature. To prevent accidents, always handle with caution.

2. Risk of Injury:
   Broken glass can cause injury. If your glass product breaks, handle the pieces carefully and dispose of them properly to avoid injury.

3. Usage Guidelines:

   • Avoid exposing glass products to extreme temperature changes (e.g., placing hot liquids in a cold glass or vice versa).
   • Do not use any glass item that is chipped, cracked, or damaged, as it may break during use.
   • Keep all glass products out of reach of children and pets to prevent accidents.

4. Limitation of Liability:
   Pocket hearts will not be held responsible for any injuries or damages resulting from improper handling, misuse, or accidental breakage of glass products. By purchasing our glass hearts, you acknowledge that it is your responsibility to handle them safely and to follow any provided guidelines.

5. No Guarantee Against Breakage:
   While we strive to deliver durable and high-quality glass products, we cannot guarantee that they are unbreakable. As such, we do not offer warranties or guarantees against breakage due to the inherent nature of glass.

6. Age Restrictions:
   These products are not suitable for children under the age of 6 and should only be used under adult supervision.

By purchasing and using glass products from Pockethearts, you agree to handle them with appropriate care and understand the risks associated with their use. If you have any questions or concerns about the safe use of our glass products, please feel free to reach out. Thankyou